6 research outputs found

    Introducing prices for formerly free value-added services

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    This dissertation identifies price communication strategies to overcome customers' adverse reactions when being confronted with a price introduction for value-added services that were formaly available for free

    Introducing prices for formerly free value-added services

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    This dissertation identifies price communication strategies to overcome customers' adverse reactions when being confronted with a price introduction for value-added services that were formaly available for free

    Strategies for Introducing Prices for Formerly Free Value-added Services

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